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Japan
Quality and Reliability Policy
NEC Electronics' concept of quality and reliability assurance
We at NEC Electronics are proud of our advanced production technology, the high quality and reliability of our products, our capability to develop a wide range of products from products in specific fields to platforms, and our sales and technical support network supporting customers all over the world. Backed up by these and using the original leading-edge technologies we have cultivated, we, as a vertically integrated semiconductor manufacturer, wish to be selected as your business partner, satisfying your needs and supplying optimum solutions.
We strive to improve our activities, including development, production, and logistics, to supply optimum solutions, placing the utmost emphasis on the quality and reliability of our products.
Quality Management System and Quality Policy
Our aim at NEC Electronics is to supply our customers with high-quality, highly reliable products. To achieve this, we implement all product design, manufacture, sales, and after-sales support based on the international quality management system standard ISO9001 and the automotive quality system standard TS16949.
All of our sales, development, and manufacturing departments are ISO9001 certified, and all production bases are slated to be TS16949 certified.
In order to improve the quality and reliability of our semiconductor products and services, NEC Electronics promotes the following quality policies to enable overall optimization through organized activities carried out in each department.
- Assuring quality and reliability at the design stage
NEC Electronics can assure high quality and reliability at the design stage by thoroughly analyzing past problems in order to adapt evaluation and analysis technologies to enable support of sophisticated design environments and leading-edge technologies.
- Assuring quality and reliability in the production process
To prevent the creation and delivery of defective and/or abnormal products, NEC Electronics continuously improves its production processes and statistical management techniques, monitors the quality of its products, and takes thorough corrective actions if necessary, through original flow management.
- Improving customer satisfaction
In order to be recognized as a partner, NEC Electronics actively seeks to satisfy its customers' diverse needs, over and above a simple requirement for high-quality semiconductor products. NEC Electronics also promotes the creation of mechanisms for conveying the voices of our customers to our manufacturing plants and keeping pace with changing market demands.